Employment and Claims Aide

Job Description

We are seeking an Employment and Claims Aide to join our team. This role involves providing administrative support to the employment and claims department, ensuring smooth operations and efficient handling of employment and claims processes.

Responsibilities

• Provide administrative support within the claims department, ensuring all documentation is precise and timely.
• Engage with clients and stakeholders to facilitate communication and resolution of claims.
• Document and track claims processes, ensuring compliance with regulations.
• Assist in data entry and maintenance of electronic records.
• Generate analytical reports regarding claims processing for management review.
• Coordinate training and development sessions for new hires in the department.
• Monitor changes in employment regulations and update internal processes accordingly.
• Actively contribute to team meetings with insights and recommendations.

Requirements

Education

• High school diploma or equivalent required
• Associate's degree in Business Administration is advantageous

Experience

• 1-2 years of relevant experience in administrative support, preferably in claims or employment settings.

Technical Skills

• HRIS Software
• Claims Processing Software

Soft Skills

• Problem-Solving
• Team Collaboration

Languages

• English: Fluent

Advantageous

• Professional certification in employment or claims administration: Certification that demonstrates expertise in managing employment claims.
• Experience in a similar role within the employment services industry: Knowledge of industry-specific processes and practices.
• Familiarity with case management systems: Understanding of software used for tracking employment and claims cases.

Benefits

• Competitive salary between £20,000 - £25,000 per annum, depending on experience.
• Flexible working hours to promote work-life balance.
• Paid annual leave and sick leave.
• Opportunities for career growth and professional development.

Company Culture

• Collaboration: We foster a supportive and team-driven environment where everyone’s input is valued.
• Diversity and Inclusion: We are committed to creating a workplace that embraces diversity and promotes inclusion.
• Continuous Learning: Encouraging ongoing training and development to enhance professional skills.