Sales Account Manager

Job Description

We are seeking a dedicated Sales Account Manager to join our vibrant team in Gloucester. You will play a pivotal role in managing key client relationships, driving sales growth, and ensuring customer satisfaction. The ideal candidate will demonstrate a strong background in account management and a passion for technology-driven solutions.

Responsibilities

• Cultivate strong relationships with key stakeholders within client organizations.
• Identify upselling and cross-selling opportunities to maximize account potential.
• Prepare detailed account plans and sales forecasts.
• Present to senior leadership and stakeholders on account progress and challenges.
• Engage with clients to ensure alignment with their business objectives.
• Facilitate training sessions for clients on new products and services.
• Conduct market research to identify new business opportunities.
• Lead project initiatives to enhance client satisfaction and retention.
• Collaborate with the finance team to ensure accurate invoicing and payment collection.

Requirements

Education

• Bachelor's degree in Marketing or a related field
• MBA preferred

Experience

• 3+ years of experience in a sales role within the technology sector

Technical Skills

• Market Research Tools
• Salesforce

Soft Skills

• Customer Service Orientation
• Team Collaboration

Certifications

• Certified Sales Professional (CSP)
• Certified Associate in Project Management (CAPM)

Languages

• English: Fluent

Advantageous

• Familiarity with Social Media Marketing: Experience leveraging social media platforms for engaging clients.
• Experience with Data Analysis: Ability to analyze sales data to inform strategy and tactics.

Benefits

• Generous holiday allowance and paid time off
• Access to mental health support
• Regular team-building activities
• Pension scheme with company contributions

Company Culture

• Continuous Improvement: We are committed to continuous improvement and offer our employees the training they need to succeed.
• Work-Life Balance: We prioritize work-life balance and offer flexible work options to support our employees.
• Community Engagement: We are dedicated to giving back to the community through various outreach programs.