We are seeking an experienced Hotel Manager to oversee our Bolton location. The successful candidate will be responsible for managing daily operations, ensuring high standards of service and guest satisfaction, and leading a team of dedicated staff.
Responsibilities
Manage staff schedules and ensure adequate coverage at all times.
Collaborate with the finance team to control operational costs.
Engage in community outreach to enhance hotel visibility.
Stay updated with industry trends and competitor offerings.
Foster relationships with local businesses and stakeholders.
Requirements
Education
Bachelor's degree in Hospitality Management or related field
Certifications in Hotel Management or Leadership preferred
Experience
5+ years of experience in a management role within the hospitality sector
Technical Skills
Financial Acumen
Event Management
Soft Skills
Leadership
Conflict Resolution
Certifications
Advanced Hotel Management Certificate
Certificate in Customer Service Excellence
Languages
English: Fluent
Advantageous
Experience in a Multi-property Management: Managing multiple properties to ensure consistent service levels.
Strong Networking Skills: Ability to network with local businesses to create partnerships.
Benefits
Health insurance and pension scheme
Career progression pathways within the company
Flexible working options
Social events and team-building activities
Company Culture
Continuous Improvement: We are committed to training and development for all employees.
Innovative Environment: Encouraging creativity and innovation to improve guest experiences.