Healthcare Administrator

Job Description

We are seeking a dedicated Healthcare Administrator to oversee the administrative operations in our Cardiff facility. The successful candidate will play a key role in ensuring smooth healthcare delivery by coordinating patient services, managing records, and liaising with healthcare professionals.

Responsibilities

• Coordinate all patient-related administrative activities.
• Ensure timely processing of patient referrals and follow-ups.
• Support the operations manager in project management tasks.
• Engage with patients and families to enhance their experience.
• Manage correspondence and documentation related to patient care.
• Assist in the development and implementation of new protocols.
• Conduct patient satisfaction surveys and analyze results.
• Ensure confidentiality of patient information in compliance with regulations.
• Participate in continuous professional development activities.

Requirements

Education

• A Master's degree in Healthcare Administration or Business Administration is preferred

Experience

• 3+ years of experience in a healthcare administrative role

Technical Skills

• Data Analysis Tools
• Patient Management Systems

Soft Skills

• Problem-solving
• Teamwork

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)

Languages

• English: Fluent

Advantageous

• Knowledge of health informatics: Understanding of data management and technology in healthcare.
• Experience in patient advocacy and care coordination: Skills in ensuring patient needs are met and promoted.

Benefits

• Comprehensive health and wellness benefits
• Retirement savings plan
• Flexible working hours
• Opportunities for career advancement

Company Culture

• Diversity and Inclusion: We celebrate diversity and create an inclusive environment for all.
• Innovation in Healthcare: We are committed to using innovative solutions to improve patient care.
• Community Engagement: We actively engage with our community to promote health and wellbeing.