UX Research Lead

Job Description

We are seeking an experienced UX Research Lead to enhance our design capabilities. The ideal candidate will possess a deep understanding of user research methodologies and a passion for improving user experiences across our platforms.

Responsibilities

• Design and conduct user research studies to gather qualitative and quantitative data.
• Work closely with cross-functional teams to ensure user insights inform product design.
• Create user journey maps and experience prototypes to illustrate findings.
• Identify usability issues and recommend solutions through iterative design processes.
• Organise focus groups to gain deeper understanding of user motivations.
• Develop and implement user testing protocols to evaluate product effectiveness.
• Engage in continuous learning and adaptation of best practices in UX research.
• Foster a culture of user advocacy within the organisation.

Requirements

Education

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Psychology, or a related field
• Master's degree preferred

Experience

• 5+ years of experience in UX research or user experience design

Technical Skills

• User Research
• Usability Testing
• Wireframing and Prototyping Tools
• Data Analysis

Soft Skills

• Critical Thinking
• Collaboration

Certifications

• Certified Usability Analyst (CUA)

Languages

• English: Fluent

Advantageous

• Experience in Agile methodologies: Familiarity with agile development processes and frameworks.
• Familiarity with accessibility standards: Understanding of WCAG guidelines and best practices.

Benefits

• Competitive salary and performance-based bonuses
• Pension scheme with company contributions
• Generous vacation policy and paid time off
• Opportunities for professional development and training

Company Culture

• Collaboration: We promote an environment of teamwork where creativity and collaboration are at the forefront.
• User-Centric Mindset: Our team places a strong emphasis on understanding and prioritizing user needs.
• Innovation: We encourage innovative thinking and experimentation to continually improve our processes.