Training and Development Specialist

Job Description

As a Computer Software Training Specialist, you will play a crucial role in empowering our workforce. You will design and deliver training programs tailored to diverse software applications, ensuring that our employees gain the skills they need to thrive in a technology-driven environment.

Responsibilities

• Facilitate workshops, webinars, and one-on-one training sessions for various skill levels.
• Stay abreast of new technologies and software updates to keep training materials current.
• Work closely with cross-functional teams to understand software requirements and learning needs.
• Collect participant feedback to drive continuous improvement in training offerings.
• Provide insightful assessments regarding employee progress and suggest developmental activities.
• Develop and implement e-learning modules using current tools and technologies.
• Encourage a culture of self-directed learning among employees.
• Assess and utilise relevant software tools in the training process to streamline learning.
• Champion training initiatives that align with company goals and employee performance.
• Mentor junior trainers and assist in their professional development.

Requirements

Education

• Bachelor's degree in Education, Instructional Design, or Technology-related field
• Master's degree is a plus

Experience

• 5 years of experience in training and development, specifically in a tech environment.

Technical Skills

• Strong presentation skills
• Experience with Learning Management Systems (LMS)

Soft Skills

• Creative thinking
• Empathy

Certifications

• Microsoft Certified Trainer
• Project Management Professional (PMP) Certification

Languages

• English: Fluent

Advantageous

• Experience in the development of blended learning solutions: Combining face-to-face and online learning for effective training delivery.
• Experience with data analysis for training effectiveness: Ability to analyse training metrics to improve programs.

Benefits

• Comprehensive health and wellness programs
• Professional development opportunities
• Work-life balance initiatives
• Employee assistance program

Company Culture

• Innovation-Driven: We encourage innovative thinking and empower employees to bring new ideas to life.
• Employee Recognition: We believe in recognising and rewarding our employees for their contributions.
• Community Engagement: We support community initiatives and encourage employees to participate in volunteer opportunities.