Outpatient Admitting Clerk

Job Description

The Outpatient Admitting Clerk is responsible for managing patient admissions, registrations, and appointments in a healthcare setting. This role is vital for ensuring that patients have a smooth transition into care, and exceptional communication is key.

Responsibilities

• Greet patients and visitors, ensuring a positive first impression.
• Answer phone calls and schedule appointments effectively.
• Work collaboratively with other healthcare professionals.
• Maintain patient confidentiality and compliance with regulations.
• Provide assistance in electronic health records management.
• Prepare and maintain daily appointment schedules.

Requirements

Education

• Higher National Certificate in Health or related field is advantageous

Experience

• Preferred experience in a healthcare or customer service setting

Technical Skills

• Patient Scheduling Software

Soft Skills

• Attention to detail
• Interpersonal skills

Languages

• English: Fluent

Advantageous

• Experience with electronic prescribing systems: Knowledge of EPS and how it integrates with patient records.
• Experience with patient billing procedures: Understanding the billing process for patients and insurance.

Benefits

• Health, dental, and vision insurance
• Pension scheme with company contributions
• Generous annual leave entitlement
• Support for professional development and training opportunities

Company Culture

• Team Spirit: We work together as a team, supporting each other to achieve common goals.
• Commitment to Development: We promote continuous learning and support our staff in furthering their education.
• Patient Focused: Our patients come first, and we strive to provide the best care possible.