Travel Consultant

Job Description

As a Travel Consultant at Travel Horizons Ltd., you will play a pivotal role in helping clients create unforgettable travel experiences. Your extensive knowledge of destinations, coupled with exceptional customer service, will empower you to provide tailored travel solutions for both leisure and business clients.

Responsibilities

• Engage with clients to understand their travel preferences and requirements.
• Execute booking processes in a timely and accurate manner.
• Ensure compliance with travel policies and regulations.
• Create and maintain a database of client interactions and transactions.
• Provide administrative support for travel documentation.
• Monitor and report on travel trends and competitor offerings.
• Facilitate post-travel feedback to improve service offerings.
• Assist with group travel arrangements and corporate travel planning.

Requirements

Education

• A-levels or equivalent
• Degree in Business Management or related field is a plus

Experience

• 2+ years of experience in travel consultancy or a related field

Technical Skills

• Travel Technology Tools
• CRM Software

Soft Skills

• Customer Service Excellence
• Attention to Detail

Advantageous

• Experience with luxury travel: Familiarity with high-end travel offerings and client relationship management.
• Language skills: Fluency in additional languages can enhance client interaction.

Benefits

• Competitive salary package
• Flexible working hours
• Employee discounts on travel bookings
• Professional development opportunities

Company Culture

• Team Collaboration: We value teamwork and encourage an open and collaborative environment.
• Customer First Approach: Our clients are at the heart of everything we do, ensuring exceptional service.
• Growth and Development: We support our team members' growth through training and career development opportunities.