Houseman

Job Description

As a Houseman, your primary responsibility will be to maintain cleanliness and oversee the upkeep of our hotel premises, ensuring a safe and comfortable environment for our residents. You'll work closely with the housekeeping team to deliver top-notch hospitality services.

Responsibilities

• Oversee the cleanliness of the lobby, restrooms, and other public areas.
• Conduct regular checks for supplies and equipment necessary for cleaning tasks.
• Help train new housekeeping staff on cleaning protocols and safety measures.
• Participate in staff meetings to discuss improvements and feedback.
• Provide support during peak hours to ensure services run smoothly.
• Resolve guest complaints efficiently and professionally.
• Maintain an inventory of cleaning supplies and report shortages.
• Support the housekeeping team in fulfilling special requests from guests.
• Work collaboratively with other departments for event preparations.
• Ensure compliance with health and safety guidelines.

Requirements

Education

• High school diploma or equivalent

Experience

• Prior experience in housekeeping or facilities management is preferred.

Technical Skills

• Attention to detail
• Knowledge of cleaning equipment and tools

Soft Skills

• Strong communication skills
• Time management

Languages

• English: Fluent

Advantageous

• Experience in a similar role within the hospitality industry: Hands-on experience in housekeeping or hotel maintenance is an asset.
• First Aid certification: Certification in first aid can be beneficial in this role.

Benefits

• Competitive salary of £18,000 - £22,000 per annum
• Health, dental, and vision insurance
• Paid time off and holiday pay
• Employee discounts on hotel services

Company Culture

• Collaboration: We foster a collaborative and inclusive environment where team spirit is paramount.
• Continuous Improvement: Our team is all about learning and improving our processes.
• Guest-Centric Approach: We strive to make every guest experience exceptional.