Hospitality Manager

Job Description

As a Hospitality Manager in Plymouth, you will oversee daily operations, ensuring a high standard of service and guest satisfaction. You will lead a vibrant team and manage budgets and resources efficiently while creating a welcoming atmosphere for guests. If you have strong leadership skills and a passion for hospitality, we invite you to join our team.

Responsibilities

• Drive the hotel's sales strategy and revenue management.
• Cultivate and maintain relationships with guests and community partners.
• Ensure compliance with all statutory regulations.
• Prepare reports on financial performance and operational efficiency.
• Support the marketing department with promotional strategies.
• Develop innovative guest experiences and packages to drive bookings.
• Resolve operational issues promptly to maintain service integrity.

Requirements

Education

• Bachelor's degree preferred in Business Administration or Hospitality

Experience

• 5+ years in a supervisory role within hospitality

Technical Skills

• Project Management
• Sales and Marketing

Soft Skills

• Time Management
• Interpersonal Skills

Certifications

• Hospitality Management Certificate

Languages

• English: Fluent
• French: Conversational

Advantageous

• Experience with Event Planning.: Knowledge of hosting events, weddings, and banquets.
• Sustainability Practices Knowledge.: Understanding of eco-friendly operational practices in hospitality.

Benefits

• Generous annual leave policy
• Opportunity for career advancement
• Comprehensive health insurance
• Employee recognition programs

Company Culture

• Innovation: We encourage innovative solutions that improve our services and operations.
• Sustainability: We are committed to sustainable practices that benefit our community and environment.
• Diversity and Inclusion: We welcome talents from all backgrounds, fostering a diverse workforce.