Gourmet Coffee Attendant

Job Description

As a Gourmet Coffee Attendant, you'll be responsible for providing exemplary customer service while preparing high-quality gourmet coffee beverages in a busy café. Your enthusiasm for coffee will enhance each customer's experience.

Responsibilities

• Prepare gourmet coffee beverages and pastries in accordance with recipes and quality standards.
• Deliver exceptional customer service, ensuring each guest has a positive café experience.
• Maintain cleanliness and organisation in all food preparation and coffee-making areas.
• Utilise espresso machines and coffee grinders effectively to create beverages.
• Assist customers in understanding different coffee types and brewing methods.
• Process payments accurately with cash registers and manage cash handling duties.
• Support team members during peak times to enhance the efficiency of café operations.
• Adhere to company policies regarding food safety and hygiene.
• Contribute to creating a friendly and welcoming café atmosphere.
• Engage with customers and share knowledge about coffee options and promotions.

Requirements

Education

• High School Diploma
• Barista training or certification is advantageous

Experience

• Previous experience in a café or restaurant setting preferred

Technical Skills

• Coffee Machines
• Cash Handling

Soft Skills

• Communication
• Multitasking

Certifications

• Barista Certification
• Food Safety Certification

Languages

• English: Fluent

Advantageous

• Experience with coffee tasting: Familiarity with coffee tasting techniques to enhance customer recommendations.
• Ability to suggest food pairings: Skill in recommending food items that pair well with different coffee blends.

Benefits

• Comprehensive benefits package including health and wellness coverage.
• Employee recognition programs.
• Opportunities for skill development.
• Engaging and vibrant work environment.

Company Culture

• Inclusivity: We are committed to creating a diverse workplace where every voice is valued.
• Continuous Improvement: We encourage feedback and personal growth to enhance both team and individual performance.
• Creative Freedom: Team members are encouraged to express their creativity within their roles.