First-Line Supervisor of Office and Administrative Support Workers

Job Description

As a First-Line Supervisor of Office and Administrative Support Workers, you will be responsible for overseeing a team to ensure smooth office operations. You will implement effective systems and coordinate activities among staff to deliver exceptional administrative services.

Responsibilities

• Lead a team responsible for office administrative services and support.
• Establish and maintain efficient office procedures to enhance productivity.
• Conduct performance evaluations and implement development plans for team members.
• Coordinate with external vendors for supply and facility management.
• Strategically plan office activities and manage schedules of team members.
• Review and approve time reports and expense reimbursements for staff.
• Identify areas for operational improvement and implement changes.
• Research and recommend software solutions to streamline office management.
• Support the HR team in onboarding new employees and training.
• Assist in preparing reports and presentations for upper management.

Requirements

Education

• High School Diploma or equivalent
• Bachelor's degree in Office Management or related field is beneficial

Experience

• 3+ years of supervisory experience in administrative settings

Technical Skills

• Familiarity with project management tools
• Expertise in data entry and management

Soft Skills

• Organisational Skills
• Collaboration

Languages

• English: Fluent

Advantageous

• Certification in Office Management: Preferred certification related to office administration.
• Knowledge of health and safety regulations: Understanding of office health and safety protocols.

Benefits

• Generous annual leave and holiday entitlement
• Employee wellness programs
• Remote work options available
• Access to training and development resources
• Supportive work environment

Company Culture

• Work-Life Balance: We promote a healthy work-life balance, offering flexible schedules and remote work options.
• Diversity and Inclusion: Diversity is at the heart of our culture, and we are dedicated to fostering an inclusive environment for all.