Rides Supervisor

Job Description

As a Rides Supervisor, you will oversee the daily operations of our amusement park rides. Your primary responsibilities will include ensuring safety compliance, managing a team of ride operators, and providing exceptional customer service to guests. This role is crucial in maintaining our high service standards and ensuring a fun and safe environment for all.

Responsibilities

• Oversee day-to-day operations of rides and attractions to ensure safety and efficiency.
• Enforce compliance with safety standards and assist in regular safety inspections.
• Lead and mentor a team of ride operators, providing ongoing training.
• Record operational data and assist in preparing reports for management reviews.
• Respond to and address guest inquiries regarding rides and service.
• Work with other departments to ensure a seamless guest experience.
• Conduct ride equipment checks and escalate any significant issues.
• Assist in the planning and execution of park events and promotions.
• Facilitate effective communication within the team and across departments.

Requirements

Education

• High school diploma or equivalent

Experience

• Experience in a management or supervisory role preferred.

Technical Skills

• Ride Systems Knowledge
• Maintenance Management

Soft Skills

• Adaptability
• Conflict Resolution

Certifications

• First Aid and CPR Certification
• Operational Safety Training

Languages

• English: Fluent

Advantageous

• First Aid and CPR Certification: Certification will be beneficial for guest safety and emergency response.
• Experience with maintenance management software: Familiarity with software tools used for tracking maintenance schedules.

Benefits

• Comprehensive benefits package including health insurance
• 401(k) plan with company matching
• Paid time off and holiday pay
• Employee wellness programs and discounts.

Company Culture

• Fun Environment: We believe in creating a fun workplace that reflects the joy of our guests.
• Continuous Growth: We support the personal and professional development of our staff.
• Community Engagement: We engage with the community through various initiatives and outreach programs.