Watch Repair Clerk

Job Description

As a Watch Repair Clerk, you will be responsible for repairing and servicing a variety of watches, including both mechanical and quartz timepieces. You will ensure that each watch functions correctly and looks its best, providing top-notch customer service and technical skill.

Responsibilities

• Inspect and diagnose issues with customer watches.
• Perform comprehensive maintenance on watches.
• Work closely with suppliers for parts replacement.
• Manage time efficiently to handle multiple repairs.
• Educate customers about watch care and servicing.
• Assist with inventory management of watch parts and tools.
• Engage in training and development to refine watch repair skills.
• Keep up with technological advancements in watch repair.
• Document all repair procedures for future reference.
• Collaborate with team members to improve service processes.

Requirements

Education

• High School Diploma or equivalent
• Certification in Horology or related field is preferred

Experience

• 3+ years of experience in watch repair or jewellery making.

Technical Skills

• Watch Servicing Techniques
• Client Interaction

Soft Skills

• Communication
• Teamwork

Certifications

• Advanced Horology Certification

Languages

• English: Fluent

Advantageous

• Familiarity with antique watches: Experience working with vintage watches can be a great asset.
• Knowledge of watchmaking history: A solid understanding of the evolution of watchmaking techniques.

Benefits

• Comprehensive health insurance package.
• Work-life balance initiatives.
• Training programmes for personal development.
• Employee discounts on watch services.

Company Culture

• Innovative Practices: We embrace innovative practices that enhance the quality of our services and foster growth.
• Diversity: We celebrate diversity and encourage a wide array of perspectives within our team.
• Continuous Improvement: We are dedicated to continuous improvement and support our employees' professional growth.