Retail Manager

Job Description

We are seeking an experienced Retail Manager to lead our Manchester branch. The ideal candidate will possess strong leadership skills and a passion for retail while ensuring an excellent customer experience.

Responsibilities

• Develop and implement training programmes for sales staff.
• Create action plans to drive sales and increase foot traffic.
• Collaborate with marketing teams to align on promotional strategies.
• Regularly assess store compliance with health and safety regulations.
• Facilitate staff meetings and communicate expectations clearly.
• Handle customer complaints and resolve issues promptly to maintain service excellence.

Requirements

Education

• Bachelor's degree in Retail Management or related field
• MBA is a plus

Experience

• 5+ years of experience in a retail environment

Technical Skills

• Inventory Management
• Budgeting and Financial Planning

Soft Skills

• Communication
• Problem Solving

Certifications

• Certified Retail Executive (CRE)
• Health and Safety Compliance Certification

Languages

• English: Fluent

Advantageous

• Experience in E-commerce: Knowledge of online retail platforms and digital marketing strategies.
• Ability to Analyse Market Trends: Utilise data analytics to inform sales strategies.

Benefits

• Attractive pay with regular salary reviews
• Flexible working hours and work-life balance
• Supportive team environment
• Employee wellness initiatives

Company Culture

• Diversity and Inclusion: We celebrate diversity and are committed to creating an inclusive workplace.
• Innovation: We thrive on creativity and innovative ideas from our team.
• Employee Recognition: We value and recognize the contributions of our team members.