Private Branch Exchange Service Advisor
London
Competitive Salary
Job Description
As a Private Branch Exchange Service Advisor, your main responsibility will be to support customers by providing technical guidance and resolving issues related to our telecommunication services. Join our dynamic customer support team where your expertise will help enhance client satisfaction.
Responsibilities
- Engage with customers to understand their technical problems and provide effective solutions.
- Document and escalate issues that require additional technical expertise.
- Stay informed on updates of company products and promote these changes to clients.
- Support training initiatives for new team members regarding customer service practices.
- Assist in evaluating customer feedback to drive improvements in service delivery.
Status: Closed
