Travel Consultant

Job Description

As a Travel Consultant at Travel Dreams Ltd., you'll be at the forefront of helping clients realise their travel aspirations. You'll provide personalised travel planning, from luxurious escapes to adventurous journeys, ensuring a seamless booking experience every time.

Responsibilities

• Engage with clients to capture their travel aspirations and provide tailored solutions.
• Develop detailed itineraries that include all aspects of the client's journey.
• Coordinate all bookings—including flights, hotels, and excursions—to ensure a seamless travel experience.
• Advise clients on travel insurance and any required documentation.
• Maintain ongoing communication with clients throughout the planning and travel process.
• Monitor travel packages and promotional offers to maximise client value.
• Assist in resolving any travel issues or changes as they arise.
• Collaborate with team members to share insights and improve overall service quality.

Requirements

Education

• Diploma in Travel and Tourism
• Relevant certifications are a plus

Experience

• 1-3 years of experience in travel consultancy or a related field

Technical Skills

• Familiarity with reservation systems
• Microsoft Office Suite

Soft Skills

• Interpersonal skills
• Attention to detail

Languages

• English: Fluent

Advantageous

• Knowledge of popular travel destinations: Experience or knowledge of travel trends and emerging destinations.
• Ability to speak additional languages: Any foreign language spoken will be a plus in connecting with diverse clients.

Benefits

• Competitive salary with commission structure
• Generous holiday allowance
• Flexible working hours
• Opportunities for training and professional development
• Employee discounts on travel packages

Company Culture

• Passion for Travel: We believe in the joy of travel and work to inspire our clients by offering unique travel experiences.
• Team Spirit: Our team collaborates closely to ensure a seamless client experience.
• Innovation in Travel: We encourage creative solutions and innovative travel concepts.