Shoe Cleaner

Job Description

We are searching for a dedicated Shoe Cleaner to join our team in London. Your main responsibility will be to clean, maintain, and restore a range of footwear to the highest possible standards, ensuring customer satisfaction and product longevity.

Responsibilities

• Restore shoes and boots to their original condition using appropriate cleaning techniques.
• Handle footwear with care to prevent damage during cleaning processes.
• Manage inventory of cleaning products and tools.
• Assist customers with product recommendations for shoe care.
• Document work completed for each pair of shoes.
• Train new staff on cleaning methods and customer service protocols.

Requirements

Education

• No formal qualifications required

Experience

• No previous experience required, training will be provided.

Technical Skills

• Attention to Detail
• Manual Dexterity
• Time Management
• Customer Service Skills

Soft Skills

• Communication Skills
• Problem-solving
• Teamwork

Languages

• English: Fluent

Advantageous

• Experience in a customer service role: Previous experience working with customers in a retail or service environment.
• Experience in a retail environment: Background in retail, particularly in footwear or fashion sectors, is beneficial.
• Experience working with footwear: Prior knowledge of footwear cleaning and restoration processes is preferred.

Benefits

• Competitive salary between £15,000 - £20,000 per annum.
• Opportunity for career growth and development.
• Employee discount on shoe cleaning and restoration services.
• Flexible working hours.
• Friendly team environment.

Company Culture

• Team Spirit: We foster a collaborative atmosphere where everyone's contribution is valued.
• Customer Focus: Our commitment to customer satisfaction drives everything we do.
• Continuous Improvement: We embrace change and encourage our team to seek out new ways to enhance our services.