Account Manager

Job Description

We are seeking a dynamic Account Manager to join our Southampton team. The ideal candidate will be responsible for managing key client accounts, building lasting relationships, and driving revenue growth. This role requires a strategic mind and excellent interpersonal skills.

Responsibilities

• Cultivate relationships with existing clients to maximize retention.
• Identify upsell opportunities and drive them to closure.
• Conduct periodic performance reviews and present results to clients.
• Collaborate with project management to ensure timely delivery.
• Actively seek new business opportunities within existing accounts.
• Maintain accurate records of all client interactions.
• Assist in the development of marketing strategies.

Requirements

Education

• Bachelor's in Marketing, Business, or similar field
• Professional qualifications in sales or marketing are advantageous

Experience

• 5+ years in a similar role with a proven track record

Technical Skills

• Microsoft Office Suite
• Salesforce

Soft Skills

• Leadership
• Adaptability

Languages

• English: Fluent

Advantageous

• Knowledge of industry trends: Up-to-date with market trends and insights relevant to account management.
• Strong network within the tech industry: Well-connected in the local tech community to leverage relationships.

Benefits

• Attractive remuneration package
• Comprehensive health plans
• Work-life balance initiatives
• Company-sponsored training programs

Company Culture

• Growth Mindset: We support personal and professional growth, offering training and mentorship.
• Client-Centric Approach: Our success hinges on our clients' success, and we prioritise delivering value.
• Open Communication: We promote transparent communication to foster trust and collaboration.