Trip Follower

Job Description

As a Trip Follower, you will be responsible for tracking and monitoring business trips undertaken by employees. You'll ensure compliance with company policies and procedures, and provide necessary support and assistance throughout the process. Your role will involve coordinating travel arrangements, preparing documents, and managing travel budgets effectively.

Responsibilities

• Collaborate with team members to refine travel processes.
• Provide exceptional customer service to employees during travel.
• Monitor and evaluate travel expenses and report discrepancies.
• Assist in updating travel policies and compliance guidelines.
• Utilize travel management software for bookings and tracking.
• Stay updated with industry trends and regulations.

Requirements

Education

• Bachelor's degree in Hospitality Management or related field

Experience

• Experience with travel booking and expense management systems

Technical Skills

• Accounting software
• Mobile apps for travel management

Soft Skills

• Problem-solving and decision-making skills
• Customer service skills

Certifications

• Travel Management Certification

Languages

• Spanish: Intermediate

Advantageous

• Experience managing corporate travel policies and compliance.: Knowledge in aligning travel practices with company policies.
• Crisis management and emergency response planning experience.: Preparedness for handling travel disruptions or emergencies.

Benefits

• Comprehensive health, dental, and vision insurance.
• Pension plan with employer contributions.
• Work from home options available.
• Opportunities for professional development.

Company Culture

• Innovation: We value creative thinking and encourage ideas that improve our services.
• Diversity and Inclusion: We embrace diversity in our workforce, fostering an inclusive environment.
• Work-Life Balance: We recognize the importance of balance and support our staff in achieving it.