E-commerce Manager

Job Description

We are on the lookout for a talented E-commerce Manager to drive our digital sales strategy and enhance our online customer experience. You'll manage day-to-day operations, optimise web content, and lead the team to achieve sales objectives.

Responsibilities

• Strategically align e-commerce operations with the company's overall goals.
• Develop engaging content for product descriptions and marketing materials.
• Lead the team in implementing user-centric design principles on the website.
• Conduct A/B testing for promotions and website layout to enhance customer experience.
• Oversee customer service standards across all platforms to ensure exceptional service.
• Lead regular training sessions for the e-commerce team on best practices.
• Establish an e-commerce budget and monitor expenditures against targets.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field
• Advanced degree preferred

Experience

• 3 years of experience in digital sales management

Technical Skills

• E-commerce Tools
• Digital Marketing

Soft Skills

• Problem-solving
• Negotiation

Certifications

• HubSpot Inbound Marketing Certification
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience in multi-channel marketing: Hands-on experience in developing marketing strategies across various channels.
• Familiarity with CRM systems: Understanding of CRM systems for managing customer relationships effectively.

Benefits

• Comprehensive health insurance package
• Generous holiday entitlement
• Remote working options
• Access to training and certification programs

Company Culture

• Diversity and Inclusion: We embrace diversity and strive to create an inclusive workplace where all voices are heard.
• Work-Life Balance: We value work-life balance, offering flexibility in how our employees work.
• Community Engagement: We actively participate in community initiatives, believing in giving back to the society.