E-commerce Assistant

Job Description

Are you passionate about online shopping and customer experience? Join our team as an E-commerce Assistant in London! You will support daily operations, engage with customers, and drive sales through various online channels.

Responsibilities

• Assist with the daily management of the e-commerce site.
• Respond to customer questions and issues through multiple channels.
• Support inventory management and ensure product availability.
• Collaborate on online marketing strategies to increase traffic.
• Help track key performance indicators for the online store.
• Participate in brainstorming sessions for new initiatives.
• Provide administrative support to the e-commerce team.

Requirements

Education

• High school diploma or equivalent
• Bachelor's degree in Marketing, Business, or related field preferred

Experience

• 1-3 years in e-commerce or digital marketing roles

Technical Skills

• SEO Best Practices
• MS Office Suite

Soft Skills

• Teamwork
• Adaptability

Languages

• English: Fluent

Advantageous

• Familiarity with Social Media Marketing: Experience in managing social media platforms to drive brand awareness.
• Knowledge of Online Customer Engagement Tools: Exposure to tools that enhance customer interaction and experience.

Benefits

• Health, dental, and vision insurance coverage
• Flexible working hours and remote work options
• Access to ongoing professional development programs
• Employee discounts across our e-commerce platform

Company Culture

• Team Spirit: We foster a collaborative environment that promotes teamwork.
• Growth Mindset: We support continuous learning and personal development.
• Fun and Engagement: We believe in having fun while getting the job done, making work enjoyable.