First-Line Supervisor of Food Preparation and Serving Workers

Job Description

As a Dairy Bar Manager, you will oversee daily operations, ensuring the highest standards of customer service and product quality are maintained. You will lead a team of dedicated staff and implement strategies to boost sales, while also managing inventory efficiently.

Responsibilities

• Oversee daily operations at the dairy bar and manage staff performance.
• Ensure high standards of food safety and hygiene are maintained.
• Develop promotional strategies to attract customers, including seasonal offers and events.
• Conduct regular inventory checks to avoid stock shortages.
• Address customer feedback effectively to enhance service quality.
• Collaborate with upper management to set financial targets and improve operational efficiencies.
• Implement training programs for new employees, ensuring they understand the menu and customer service protocols.
• Encourage a positive and inclusive team culture, fostering teamwork and collaboration.

Requirements

Education

• High school diploma or equivalent
• Hospitality Management degree preferred

Experience

• At least 2 years in supervisory role within food service

Technical Skills

• Team Management

Soft Skills

• Problem-solving

Certifications

• Level 2 Food Safety Certificate

Languages

• English: Fluent

Advantageous

• Experience in a similar dairy bar or ice cream parlor environment: Hands-on experience working in a fast-paced dessert or dairy setting.
• Knowledge of different dairy products and ingredients: Understanding various dairy products and their uses in desserts.

Benefits

• Competitive salary ranging from £20,000 to £30,000 per annum
• Paid holidays and sick leave
• Free meals during shifts
• Staff discounts on products
• Opportunities for training and professional development

Company Culture

• Team Spirit: We promote a friendly and supportive workplace where team collaboration is key.
• Customer Focused: Our commitment is to our customers. We strive to provide a delightful experience for every guest.
• Growth Mindset: We encourage our employees to develop and grow with us. Continuous learning is part of our culture.