Medical Office Worker

Job Description

As a Medical Office Worker, you will be providing essential administrative support to our medical team, including physicians and nurses, in our clinic. You will play a key role in ensuring that the operations run smoothly while offering excellent service to our patients.

Responsibilities

• Manage patient appointments ensuring accuracy and efficiency.
• Communicate effectively with healthcare providers and patients.
• Assist with maintaining electronic medical records (EMR).
• Support billing processes and respond to billing inquiries.
• Ensure compliance with HIPAA regulations and promote patient privacy.
• Coordinate with medical staff to ensure the smooth running of the clinic.
• Provide excellent customer service in person and over the phone.
• Help manage the office workflow to support medical professionals.
• Participate in training and development sessions as required.

Advantageous

• Experience in electronic medical record management: Hands-on experience with managing EMR systems.
• Training in patient care coordination: Experience or training in coordinating patient care between departments.

Benefits

• Comprehensive health benefits including mental health support
• Work-life balance initiatives
• Employee assistance programme
• Training and development opportunities

Company Culture

• Innovation: We encourage innovative thinking and welcome new ideas to improve healthcare delivery.
• Respect and Trust: We value mutual respect and trust among team members, ensuring a supportive workplace.
• Patient-Centred Care: Our focus is always on providing the best possible care for our patients, putting their needs first.