Account Manager

Job Description

We're seeking a motivated Account Manager with a proven track record in sales to join our vibrant team in Cardiff. The successful candidate will be responsible for managing client accounts, boosting sales, and cultivating relationships to drive business growth.

Responsibilities

• Develop account strategies for client retention and growth.
• Coordinate with the customer service department to resolve client issues.
• Solicit feedback from clients to enhance service delivery.
• Prepare presentations and proposals for potential clients.
• Utilize CRM tools to maintain and manage client data.
• Engage in continuous learning about new product developments.
• Assist in the development of promotional initiatives to boost sales.

Requirements

Education

• Bachelor's degree in Sales, Marketing or related field
• Professional sales certification is a plus

Experience

• 5+ years of experience in account management or sales, ideally within a tech environment

Technical Skills

• HubSpot
• Data Analysis Tools

Soft Skills

• Team Leadership
• Problem-Solving

Languages

• English: Fluent

Advantageous

• Experience with project management software: Knowledge of project management tools like JIRA or Asana is a plus.
• Technical aptitude: Ability to understand complex technical products and articulate their value to clients.

Benefits

• Comprehensive health and wellness plans
• 401(k) retirement plan with company match
• Work-life balance initiatives
• Ongoing training and development opportunities

Company Culture

• Growth-oriented: We provide opportunities for personal and professional growth through training and mentorship.
• Work-life balance: We value work-life balance and support a flexible workplace where possible.
• Respect and Integrity: We operate with respect and integrity, ensuring that all team members feel valued.