Garden Center Manager

Job Description

We are seeking an experienced Garden Center Manager to oversee daily operations, manage a diverse team, and ensure exceptional customer service. The ideal candidate will possess deep knowledge of horticulture, strong leadership skills, and a passion for gardening.

Responsibilities

• Oversee the team, ensuring excellent customer service and operational efficiency.
• Manage online sales platforms and e-commerce strategies.
• Coordinate with suppliers for stock management and product sourcing.
• Drive sales growth through customer-focused initiatives.
• Ensure the garden center’s compliance with regulations and industry standards.
• Lead and motivate the team, fostering a culture of teamwork and customer service.
• Provide expert advice to customers regarding gardening and plant care.
• Maintain cleanliness and organization within the garden center.
• Research and implement sustainable practices in operations.

Requirements

Education

• Minimum of a Bachelor's degree in Horticulture, Business Management, or related field

Experience

• 3-5 years of experience in a management role in retail or horticulture

Technical Skills

• Horticulture Knowledge
• Management Skill

Soft Skills

• Customer Service Excellence
• Communication

Languages

• English: Fluent

Advantageous

• Online Sales Experience: Familiarity with e-commerce platforms to drive online sales.
• Visual Merchandising Skills: Experience in creating attractive displays and store layouts.

Benefits

• Competitive salary of £25,000 - £35,000 per annum.
• Workplace pension scheme.
• Employee discounts on products.
• Opportunities for professional development.

Company Culture

• Sustainability Focus: A commitment to eco-friendly practices and sustainability in horticulture.
• Team Collaboration: We promote teamwork and an inclusive environment.
• Customer-Centric Approach: We place the customer at the heart of everything we do.