Service Technician (Heating, Air Conditioning, and Refrigeration)

Job Description

We are seeking a highly skilled and motivated Service Technician to join our team. As a Service Tech, you will be responsible for maintaining and repairing a wide range of technical equipment and systems. Directly interacting with clients, effective communication skills are essential. Your expertise will be crucial in maintaining our reputation for excellence. If you are passionate about providing exceptional service and have a strong technical background, we want you on our team!

Responsibilities

• Conduct routine inspections and maintenance of all HVAC systems.
• Troubleshoot and resolve issues reported by clients.
• Document all service activities meticulously and maintain service logs.
• Provide client training on new equipment and systems as needed.
• Work closely with the technical team to implement improvements.
• Ensure repairs are completed to the highest standards.
• Assist in training junior technicians and new team members.
• Manage parts inventory for equipment repair needs.
• Stay updated with the latest industry trends and technical advancements.
• Maintain a strong focus on customer satisfaction through effective communication.

Requirements

Education

• Degree or diploma in a relevant technical field
• Equivalent work experience will be considered

Experience

• Minimum 2 years of experience in a similar role

Technical Skills

• Technical Diagnostic Tools
• Mechanical and Electrical Systems
• CRM Software

Soft Skills

• Communication
• Problem-solving
• Teamwork

Certifications

• Health and Safety Certification

Languages

• English: Fluent

Advantageous

• Experience working with medical equipment: Familiarity with the maintenance and repair of medical devices and systems.

Benefits

• Comprehensive health and dental plans
• Pension scheme with company contributions
• Employee assistance programme
• Career advancement opportunities

Company Culture

• Continuous Improvement: We support continuous learning and professional growth for all team members.
• Client Focus: Our commitment to client satisfaction is at the forefront of everything we do.