Tour Guide

Job Description

We are seeking enthusiastic Tour Guides to lead engaging tours around Edinburgh's iconic landmarks and hidden gems. Ideal candidates will possess a love for history and storytelling, along with excellent communication skills.

Responsibilities

• Deliver captivating tours that entertain and educate guests.
• Utilise storytelling techniques to enhance guest engagement.
• Assist in the marketing and promotion of new tour offerings.
• Collaborate with colleagues to create unique tour experiences.
• Monitor guest satisfaction and make improvements as necessary.
• Stay informed about local events and happenings that may enhance tours.
• Participate in training sessions to develop skills and knowledge.

Requirements

Education

• High school diploma or equivalent
• Degree in Tourism or Hospitality is advantageous

Experience

• Experience in a customer-focused role, preferably in tourism or hospitality

Technical Skills

• First Aid Certification
• Navigation Skills

Soft Skills

• Problem-Solving Skills
• Teamwork

Languages

• English: Fluent

Advantageous

• Experience in local history or archaeology: A background in local history or archaeology would greatly enhance tours.
• Skills in digital storytelling: Familiarity with using social media to engage guests pre and post-tour.

Benefits

• Health insurance and wellness programme.
• Pension scheme with company contributions.
• Opportunities for career advancement within the organisation.
• Team-building retreats and social events.

Company Culture

• Inclusive Workplace: We foster an inclusive workplace where everyone’s contributions are valued.
• Creative Freedom: Our guides are encouraged to bring their unique flair to tours, enhancing guest experiences.
• Sustainability Focus: Committed to sustainable tourism practices, we ensure our operations are environmentally friendly.