Account Manager

Job Description

We are seeking a proactive Account Manager to join our vibrant team in Leeds. The ideal candidate will be responsible for managing client relationships, driving sales growth, and ensuring customer satisfaction. This role involves collaborating closely with various departments to deliver top-notch services and solutions.

Responsibilities

• Build and maintain strong relationships with key stakeholders.
• Drive collaborative projects to enhance customer experience.
• Analyze market trends to stay competitive and relevant.
• Oversee account budgets and ensure profitability.
• Lead onboarding processes for new clients.
• Foster a culture of feedback and improvement within the team.
• Ensure compliance with company policies and industry regulations.
• Identify and mitigate risks related to account management.

Requirements

Education

• Bachelor's degree in Sales, Marketing, or related field
• An MBA is preferred

Experience

• 5+ years of experience in a client-facing role

Technical Skills

• Data Analysis
• Digital Marketing

Soft Skills

• Problem-solving
• Customer Service Orientation

Certifications

• HubSpot Inbound Marketing
• Google Analytics Certification

Languages

• English: Fluent

Advantageous

• Experience managing large accounts: Proven track record of handling accounts worth over £1M.
• Familiarity with industry regulations: Understanding of legal and compliance issues affecting the sector.

Benefits

• Attractive salary with additional bonuses
• Health, dental, and vision coverage
• Generous pension plan
• Opportunities for career advancement and training

Company Culture

• Collaboration: Our success is driven by collaboration and teamwork across departments.
• Continuous Learning: We offer continuous learning opportunities to help our employees grow in their careers.
• Supportive Environment: We foster a supportive environment where feedback is encouraged and appreciated.