Access Services Librarian

Job Description

The Access Services Librarian is responsible for managing circulation, interlibrary loan services, and reserves functions, ensuring excellent customer service at all times. This role involves supervising staff, collaborating with library departments, and developing policies that enhance library services.

Responsibilities

• Supervise circulation staff, ensuring high standards of customer service.
• Evaluate and enhance interlibrary loan processes to streamline user access.
• Collaborate with library management on strategic initiatives.
• Lead staff training sessions on library systems and processes.
• Implement and maintain customer service best practices.
• Assist in developing marketing materials to promote library services.

Requirements

Education

• Bachelor's degree in Library Science or related field

Experience

• At least 3 years in library services, including supervisory roles.

Technical Skills

• Microsoft Office Suite

Soft Skills

• Problem-solving

Advantageous

• Experience providing reference and research assistance: Hands-on experience helping users find resources in an academic library setting.

Benefits

• Comprehensive health benefits.
• Pension plan with employer contributions.
• Regular training and workshops.
• Wellness initiatives for staff.

Company Culture

• Inclusivity: Our team values diverse perspectives and encourages growth for all.
• Continuous Learning: We support professional development and continuing education.