We are seeking a skilled and experienced Boiler Coverer to join our team. The successful candidate will be responsible for providing boiler cover services to our customers, ensuring their boilers are well-maintained and functioning optimally.
Responsibilities
Perform boiler assessments to establish maintenance needs.
Coordinate with suppliers for parts and special equipment.
Utilize diagnostic tools to troubleshoot complex boiler problems.
Support the onboarding and training of junior staff in service practices.
Provide feedback to management on customer satisfaction and areas for improvement.
Engage in professional development opportunities to enhance technical knowledge.
Lead safety briefings and ensure best practices are followed.
Participate in team meetings, sharing insights and challenges encountered.
Assist with emergency service calls as required.
Foster a culture of teamwork and support among colleagues.
Requirements
Education
Valid Gas Safe Register certification
NVQ Level 3 or equivalent in Plumbing and Heating Engineering preferred
Experience
3+ years of experience in boiler servicing and repairs.
Technical Skills
Boiler Installation
Regulatory Compliance
Soft Skills
Analytical Thinking
Teamwork
Certifications
Experience with health and safety practices in the heating industry
Familiarity with industry-specific software for job management
Languages
English: Fluent
Advantageous
Understanding of modern boiler technologies: Familiarity with smart boiler systems and IoT integration.
Experience in job management software: Proficient in using software for scheduling and reporting.
Benefits
Comprehensive health, dental, and vision insurance.
Annual leave and company sick pay.
Flexible working hours with remote work opportunities.
Employee wellness programmes.
Company Culture
Safety First: We are committed to maintaining the highest standards of safety for our employees and customers.
Inclusivity: We embrace diversity and inclusivity, ensuring a welcoming environment for all.
Innovation: Encouraging fresh perspectives, we promote innovative ideas that drive our business forward.