Customer Quality Engineer

Job Description

We are on the lookout for a dedicated Customer Quality Engineer to join our vibrant team. Your role will focus on ensuring top-notch quality standards for our customers while swiftly addressing any quality-related issues that may arise. If you're someone with a keen eye for detail and exceptional problem-solving skills, we'd love to hear from you.

Responsibilities

• Initiate and lead quality improvement projects.
• Develop and review quality documentation and policies.
• Support investigations into quality failures and customer complaints.
• Ensure all products meet established quality standards before delivery.
• Engage with customers to understand their quality needs and expectations.
• Champion a culture of quality throughout the organization.
• Monitor quality trends and provide actionable insights.
• Assist in regulatory audits and inspections.
• Maintain effective communication regarding quality issues.
• Evaluate supplier performance and work towards enhancements.

Requirements

Education

• Bachelor's degree in Engineering or related field
• Advanced quality certifications are a plus

Experience

• 5+ years of experience in quality engineering within the manufacturing sector.

Technical Skills

• Quality Control Tools
• Data Analysis

Soft Skills

• Analytical Thinking
• Interpersonal Skills

Certifications

• ISO 9001 Lead Auditor
• Lean Six Sigma Green Belt

Languages

• English: Fluent

Advantageous

• Software Proficiency: Experience with quality management software (e.g., QMS, SPC tools).
• Project Management Experience: Background in managing quality improvement projects.

Benefits

• Comprehensive health benefits plan
• 401(k) with company match
• Employee wellness programs and incentives
• Generous leave policy

Company Culture

• Innovation: We're passionate about innovation and embrace new ideas that drive quality.
• Flexibility: Our teams enjoy flexible work arrangements to promote work-life balance.
• Employee Engagement: We actively encourage employee involvement and feedback in decision-making.