E-commerce Data Analyst

Job Description

As an E-commerce Data Analyst, you will play a pivotal role in analysing data trends and deriving insights to inform marketing strategies and improve user experience. Your analytical skills will help our e-commerce platform thrive in a competitive market.

Responsibilities

• Conduct in-depth analysis of e-commerce performance against industry benchmarks.
• Identify correlations between customer behaviour and sales outcomes.
• Support product development with consumer insights derived from data analysis.
• Work with UX/UI teams to ensure data is leveraged in design decisions.
• Provide insights into customer retention strategies based on data.
• Report on e-commerce trends and performance to senior management.
• Assist with training team members on data tools and processes.

Requirements

Education

• Degree in Statistics, Mathematics, or related discipline
• A Professional Certification in Data Analytics is a plus

Experience

• 3+ years of hands-on experience in an analytics role, preferably in e-commerce

Technical Skills

• R
• Tableau

Soft Skills

• Attention to detail
• Problem-solving

Certifications

• Certified Analytics Professional (CAP)

Languages

• English: Fluent

Advantageous

• Experience with e-commerce platforms like Shopify or Magento: Hands-on experience with popular e-commerce platforms for data insights.
• Knowledge of digital marketing metrics: Understanding key digital marketing metrics to drive strategies.

Benefits

• Comprehensive health insurance plan
• Annual professional development budget
• Work-life balance initiatives
• Team-building activities and events

Company Culture

• Learning and Development: We support continuous learning and provide resources for professional growth.
• Work-Life Balance: We prioritise a healthy work-life balance for all team members.
• Community Engagement: We actively engage with our local community through various initiatives.