Healthcare Operations Manager

Job Description

We are seeking an experienced Healthcare Operations Manager to oversee the daily operations of our healthcare facilities in Bournemouth. The successful candidate will optimise workflows, enhance patient care, and lead a dedicated team of healthcare professionals.

Responsibilities

• Direct the operational activities of the healthcare centre, ensuring optimal service delivery.
• Initiate projects aimed at improving patient care and staff performance.
• Engage in strategic planning for the organisation's future operational growth.
• Conduct staff performance reviews and provide constructive feedback.
• Collaborate with IT to develop systems for improved patient management.
• Manage operational budgets, ensuring adherence to financial targets.
• Review patient feedback to inform service improvements.
• Facilitate meetings with department heads to align operational objectives.
• Promote a safe and healthy work environment for all employees.

Requirements

Education

• Bachelor's degree in a relevant field
• Master's degree in Public Health or related field preferred

Experience

• 5+ years of operational management experience in healthcare settings

Technical Skills

• Project Management
• Regulatory Compliance

Soft Skills

• Problem-solving
• Teamwork

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)
• Project Management Professional (PMP)

Languages

• English: Fluent

Advantageous

• Training in Staff Development: Experience in implementing training programs for staff improvement.
• Exposure to Quality Improvement Frameworks: Knowledge of frameworks such as Lean or Six Sigma for healthcare.

Benefits

• Private health coverage for the employee and dependents
• Flexible working hours and remote work options
• Professional development opportunities
• Team-building activities and social events

Company Culture

• Innovation: We encourage innovative thinking and creative problem-solving.
• Growth Opportunities: We provide ample opportunities for career advancement and professional development.
• Employee Wellbeing: We prioritize the wellbeing of our staff and foster a supportive work environment.