Counter Tender

Job Description

As a Counter Tender, you'll engage with customers at our bustling café, taking orders and preparing delicious food and beverages. Your role is vital in ensuring that every customer experience is memorable and enjoyable.

Responsibilities

• Interact with customers to ensure a pleasant dining experience.
• Take and prepare orders following customer specifications.
• Manage cash and ensure accurate handling of transactions.
• Keep the workspace clean and organized at all times.
• Assist in managing stock levels and inventory.
• Proactively address any customer feedback or concerns.
• Collaborate with team members for improved service quality.
• Implement food safety measures consistently.
• Deliver outstanding customer service to all patrons.

Requirements

Education

• Food safety certification may be advantageous

Experience

• Experience in a fast-paced café or restaurant environment is preferred

Technical Skills

• Point of Sale (POS) Systems
• Cash Handling

Soft Skills

• Teamwork
• Adaptability

Certifications

• Customer Service Excellence Certification

Languages

• English: Fluent

Advantageous

• Knowledge of coffee preparation: Skilled in brewing coffee and creating coffee beverages.
• Multilingual abilities: Fluency in additional languages is a plus.

Benefits

• Comprehensive health care package
• Pension scheme with company contribution
• Training and development opportunities
• Team building activities

Company Culture

• Customer-Centric Approach: Our commitment to exceptional service drives our everyday operations.
• Continuous Improvement: We encourage personal and professional development through ongoing training and support.
• Community Engagement: We are committed to giving back to the community and supporting local initiatives.