Gambling Dealer

Job Description

We are seeking a skilled Gambling Dealer to join our dynamic team at our London casino. The ideal candidate will possess expertise in dealing Pai Gow Poker and ensure a seamless gaming experience for our customers. If you're passionate about gaming and customer service, we want you!

Responsibilities

• Provide exceptional customer service during gameplay.
• Adhere to all casino policies and procedures diligently.
• Maintain knowledge of game rules and variations.
• Handle cash transactions and ensure accurate counts.
• Resolve disputes and player questions professionally.

Requirements

Education

• High school diploma or equivalent
• Additional gaming certifications are an asset.

Experience

• Two years of experience dealing in a casino environment (preferred)

Technical Skills

• Card Dealing Techniques
• Game Knowledge

Soft Skills

• Teamwork
• Conflict Resolution

Languages

• English: Fluent

Advantageous

• Flexible availability: Willingness to work various shifts, including evenings and weekends.
• Prior customer service experience: Experience in customer-facing roles will enhance your application.

Benefits

• Comprehensive health, dental, and vision benefits.
• Generous paid time off and holiday package.
• 401(k) retirement plan with company match.
• Employee discounts and perks.

Company Culture

• Professional Development: We invest in our staff through training and mentoring to help them grow.
• Continuous Improvement: Our culture promotes continuous improvement and innovation in providing gaming experiences.