E-commerce Manager

Job Description

E-commerce Solutions Ltd. is seeking a strategic E-commerce Manager to oversee our online sales and marketing efforts. The ideal candidate will possess a comprehensive understanding of digital marketing strategies, customer engagement techniques, and e-commerce platforms to drive sales growth and enhance the online shopping experience.

Responsibilities

• Assess and refine the online marketing strategy to improve ROI.
• Collaborate with the finance team to manage the e-commerce budget.
• Utilise analytics tools to track customer behaviour and sales patterns.
• Implement A/B testing to optimise product pricing and promotional strategies.
• Coordinate with customer service teams to address and resolve issues.
• Manage inventory and fulfilment processes to ensure timely delivery.
• Prepare and deliver reports to senior management on e-commerce performance.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• MBA preferred

Experience

• 5+ years of experience in e-commerce or digital marketing roles

Technical Skills

• Data Analysis
• Email Marketing

Soft Skills

• Communication
• Adaptability

Certifications

• HubSpot Inbound Marketing Certification
• Certified Digital Marketing Professional (CDMP)

Languages

• English: Fluent

Advantageous

• Proficiency in Google Ads and Facebook Ads: Experience in managing paid advertising campaigns across various platforms.
• Experience with A/B testing: Skilled in conducting A/B tests to improve conversion rates and customer engagements.

Benefits

• Attractive salary package with bonuses based on performance
• Remote work possibilities
• Health, dental, and vision insurance
• Employee assistance programmes

Company Culture

• Innovation-Driven: We encourage creative thinking and innovation as key drivers of our growth.
• Employee Well-being: We prioritize employee health and well-being through various initiatives.
• Ethical Practices: We uphold transparency and integrity in all our business dealings.