Travel Consultant

Job Description

We are seeking a dynamic Travel Consultant to join our Birmingham team. The ideal candidate will have a flair for travel, a passion for helping clients, and a keen eye for detail. You will play a crucial role in designing unforgettable travel experiences for our clients.

Responsibilities

• Create bespoke travel experiences based on client needs and desires.
• Promote various travel packages and experiences to clients.
• Contribute ideas for improving customer service and operational efficiency.
• Network with suppliers to negotiate the best deals for clients.
• Ensure compliance with travel regulations and safety protocols.

Requirements

Education

• Relevant qualifications in hospitality or customer service

Experience

• 3+ years of experience in a travel sales role

Technical Skills

• CRM Software Proficiency

Soft Skills

• Negotiation Skills

Certifications

• IATA Certification

Languages

• English: Fluent

Advantageous

• Experience in group travel planning: Ability to coordinate travel for large groups or events.
• Familiarity with global travel restrictions and guidelines: Keeping up-to-date with travel regulations due to COVID-19 and other factors.

Benefits

• Subsidised travel for personal trips.
• Access to exclusive travel deals for employees.
• Work-life balance initiatives.
• Training and development programs.

Company Culture

• Continuous Learning: We encourage continuous professional development and provide training opportunities.
• Customer-Centric Approach: Our clients are at the heart of what we do, and we strive to provide exceptional service.
• Work-Life Balance: We understand the importance of work-life balance and support our team in achieving it.