E-commerce Manager

Job Description

As an E-commerce Manager, you will be at the forefront of our online retail strategy, driving sales and enhancing the overall customer journey. You will oversee website functionality, analyze sales data, and implement marketing campaigns to maximise online conversions. Your expertise in e-commerce will help shape our digital presence and grow our market share.

Responsibilities

• Lead the development of an e-commerce strategy that aligns with overall business goals.
• Optimize website functionality and ensure seamless user experience.
• Collaborate with marketing teams for effective promotional campaigns.
• Use data analytics to monitor sales performance and identify areas for improvement.
• Manage relationships with third-party vendors and service providers.
• Develop training materials for staff on e-commerce best practices.
• Create content strategies that enhance brand engagement.
• Report on project progress to the marketing director and senior management.
• Foster a team environment that encourages collaboration and innovation.
• Explore international expansion opportunities through e-commerce.

Advantageous

• Experience in international e-commerce: Knowledge of global e-commerce trends and practices for expanding into new markets.
• Proficiency in web analytics tools: Advanced skills in analysing data from various web analytics tools.

Benefits

• Comprehensive health benefits and wellness programs
• 401(k) retirement plan with employer matching
• Professional development opportunities and training
• Friendly and supportive team environment

Company Culture

• Customer Focus: Our primary goal is to deliver outstanding customer experiences and exceed expectations.
• Continuous Improvement: We value ongoing development and encourage feedback to drive our growth.
• Work-Life Balance: We promote a work-life balance that supports the well-being of our employees.