Telecommunications Equipment Installer and Repair Technician

Job Description

As a Telecommunications Equipment Installer and Repair Technician, you will be at the forefront of our service operations, responsible for diagnosing, troubleshooting, and repairing telecommunications devices. This position requires strong technical knowledge alongside excellent problem-solving abilities as you assist our customers to ensure their devices function optimally.

Responsibilities

• Identify issues with electronic devices and determine the best course of action for repair.
• Perform repairs on electronic devices, including replacing damaged parts and conducting software updates.
• Test repaired devices to ensure proper functionality and adherence to quality standards.
• Maintain accurate records of repairs, including detailed reports on diagnostics and solutions applied.
• Collaborate with team members to troubleshoot complex technical problems and share knowledge.
• Provide excellent customer service, addressing customer queries and concerns promptly.
• Stay up-to-date with the latest repair techniques and technological advancements in the industry.
• Adhere to health and safety guidelines when working with electronic equipment.
• Manage inventory of spare parts and order replacements when necessary.
• Maintain a clean and organized work area.