Restaurant Manager

Job Description

As a Restaurant Manager in Birmingham, you'll be at the forefront of our operations, ensuring an exceptional dining experience for our guests while leading a passionate team. We're looking for an individual who thrives in a fast-paced environment and has a keen eye for detail.

Responsibilities

• Direct and oversee restaurant management staff in all operational areas.
• Ensure excellent customer service by addressing and resolving issues promptly.
• Conduct regular inspections to ensure adherence to quality standards.
• Maintain accurate records of all restaurant transactions.
• Utilize marketing techniques to attract new customers and retain existing ones.
• Collaborate with the chefs to design rotating menus, including seasonal offerings.
• Facilitate a smooth flow of communication between front-of-house and kitchen staff.
• Implement and oversee a training programme for new staff.

Requirements

Education

• Diploma in Culinary Arts or related discipline
• Management training certificates are a plus

Experience

• 3-5 years of progressive experience in restaurant or hospitality management.

Technical Skills

• Inventory Management
• Menu Development

Soft Skills

• Leadership
• Conflict Resolution

Languages

• English: Fluent

Advantageous

• Fluency in additional languages: Ability to communicate in languages other than English is a plus.
• Experience with digital reservation systems: Familiarity with online booking and reservation management software.

Benefits

• Attractive salary with potential bonuses
• Comprehensive health coverage
• Training and development programmes.
• Discounted meals and staff perks
• Flexible work schedules

Company Culture

• Employee Development: We are committed to investing in our employees’ personal and professional growth.
• Work-Life Balance: We promote a healthy work-life balance for our staff.
• Customer-Centric Approach: Our team prioritizes customer satisfaction and feedback.