Social Service Coordinator

Job Description

We seek a compassionate Social Service Coordinator to join our dynamic team. In this role, you will coordinate and manage a range of social services for our clients, ensuring they receive the support they need for their well-being.

Responsibilities

• Evaluate the social needs of individuals and communities.
• Develop and implement social service programmes to address identified needs.
• Provide emotional support and counselling to individuals facing challenges.
• Work with external agencies, community organisations, and resources to enhance service capabilities.
• Ensure accurate record-keeping and documentation related to service provision.
• Monitor programme effectiveness and suggest improvements.
• Advocate for client rights and well-being.
• Participate in team meetings and training sessions.
• Stay updated on relevant legislation and best practices in social services.

Requirements

Education

• Bachelor's in Social Work, Psychology, or related field

Experience

• 2+ years in social services or community support roles

Technical Skills

• Social Service Resources Knowledge
• Case Management Software

Soft Skills

• Empathy
• Teamwork

Certifications

• Valid Social Work License/Certification (if applicable)

Languages

• English: Fluent

Advantageous

• Training in mental health first aid: Certified training to support individuals facing mental health challenges.
• Bilingual abilities: Ability to communicate in multiple languages is a plus.

Benefits

• Comprehensive health and wellness benefits
• Employee assistance programme
• Opportunities for advancement within the organisation
• Team-building events and activities

Company Culture

• Inclusivity: We embrace diversity and are committed to creating an inclusive environment.
• Continuous Learning: We encourage professional development and provide training opportunities.
• Work-Life Balance: We advocate for a healthy work-life balance to enhance employee performance.