Restaurant Manager

Job Description

We are seeking an experienced Restaurant Manager to oversee our Cardiff location. The ideal candidate will have a passion for hospitality, and experience in managing teams, and delivering exceptional dining experiences. You will be responsible for maintaining our high standards of service, managing staff, and ensuring customer satisfaction.

Responsibilities

• Direct daily operations to ensure a smooth dining experience for guests.
• Recruit, hire, and train new staff members.
• Establish and maintain relationships with vendors and suppliers.
• Manage and analyse financial data to drive profitability.
• Set and uphold performance standards for staff.
• Lead by example in customer service excellence.
• Plan and oversee promotional events and activities.
• Resolve disputes and conduct staff evaluations.

Requirements

Education

• Associate's degree in Culinary Arts or Hospitality Management
• Bachelor's degree preferred

Experience

• 5+ years of progressive experience in the restaurant industry

Technical Skills

• Inventory Management
• Menu Development

Soft Skills

• Conflict Resolution
• Team Building

Certifications

• TIPS Certification
• HACCP Certification

Languages

• English: Fluent

Advantageous

• Knowledge of current food trends: Ability to stay updated with the latest culinary trends and implement them.
• Event Planning Experience: Experience in organizing events and private functions.

Benefits

• Performance-based annual bonuses
• Flexible working hours
• Staff discounts on meals
• Opportunities for professional development

Company Culture

• Inclusivity: A strong commitment to creating an inclusive workplace that values diversity.
• Continuous Improvement: We prioritize continuous improvement and encourage professional development.
• Fun Work Environment: We maintain a fun and enjoyable atmosphere for our staff and customers alike.