E-commerce Manager

Job Description

Join our innovative team as an E-commerce Manager in Birmingham. You will lead our online retail strategies, optimise product listings, and enhance customer experiences. The ideal candidate should have a robust background in e-commerce, digital marketing, and a passion for driving sales growth.

Responsibilities

• Lead the planning and execution of online marketing strategies aimed at driving traffic and improving conversion rates.
• Analyse data from various sources including Google Analytics to measure success of e-commerce initiatives.
• Enhance UX/UI features on the website to improve customer engagement.
• Develop and maintain relationships with external vendors and partners.
• Implement SEO best practices to improve organic search rankings.
• Coordinate with supply chain teams to ensure timely product availability.
• Train and mentor the e-commerce team, fostering a culture of collaboration and excellence.

Requirements

Education

• Bachelor's degree in Business, Marketing, or related field
• Master's degree is an advantage

Experience

• 3+ years of experience in e-commerce management

Technical Skills

• E-commerce Platforms
• Google Analytics
• SEO

Soft Skills

• Analytical Thinking
• Communication
• Leadership

Certifications

• Google Analytics Certification
• E-commerce Management Certification

Languages

• English: Fluent

Advantageous

• Experience with PPC Advertising: Knowledge of pay-per-click advertising and ability to manage budgets effectively.
• Familiarity with CRM Software: Experience with customer relationship management platforms to enhance customer engagement.

Benefits

• Competitive salary with performance bonuses
• Health and wellness benefits
• Flexible working hours
• Opportunities for professional development

Company Culture

• Innovation: We thrive on creativity and innovation, allowing our team to redefine e-commerce for our clients.
• Collaboration: We believe in teamwork and celebrate the diverse backgrounds of our team members.
• Growth Mindset: We support continuous learning and embrace challenges as opportunities for growth.