Medical Secretaries and Administrative Assistants

Job Description

We are seeking a dedicated Physician Office Specialist to join our administrative team. This role involves managing patient registrations, scheduling appointments, and maintaining confidential medical records while ensuring smooth office operations.

Responsibilities

• Manage patient inquiries and appointment scheduling using electronic systems.
• Support the medical team in preparing for appointments and consultations.
• Assist with billing, coding, and insurance verification processes.
• Maintain accurate and confidential records in line with data protection regulations.
• Conduct follow-up communications with patients to ensure satisfaction and resolve issues.
• Organise and manage office supplies and equipment.
• Prepare reports and documentation for administrative meetings.

Requirements

Education

• High school diploma or equivalent
• Certification in medical office administration or related field is a plus

Experience

• Experience with patient information systems and administrative processes in a healthcare environment.

Technical Skills

• Medical billing software
• Appointment scheduling systems

Soft Skills

• Attention to detail
• Customer service orientation

Languages

• English: Fluent

Advantageous

• Knowledge of medical coding and billing procedures: Understanding of medical billing processes and guidelines.
• Familiarity with insurance claims processing: Experience in managing insurance claims and follow-ups.

Benefits

• Salary range of £20,000 - £30,000 per annum
• Comprehensive health and wellness programmes
• Generous leave policy including annual and sick leave
• Training and professional development opportunities

Company Culture

• Inclusivity: We are committed to inclusivity and diversity within our team.
• Professional Development: We support our employees' growth through ongoing training and mentorship.
• Respect and Integrity: Our workplace is built on respect, integrity, and ethical practices.