Pharmacy Services Manager

Job Description

Join our team as the Pharmacy Services Manager, where you will play a pivotal role in directing pharmacy activities, ensuring compliance, and leading efforts to improve patient outcomes. This is an exciting opportunity for an individual passionate about healthcare and customer service.

Responsibilities

• Direct daily pharmacy operations and manage customer service initiatives.
• Ensure compliance with health and safety regulations.
• Oversee staff training and support their professional development.
• Collaborate with physicians and other healthcare providers on patient care plans.
• Manage budgets, forecasts, and resources for the pharmacy.
• Monitor pharmacy performance metrics and implement improvement strategies.
• Conduct patient consultations on medication use and side effects.
• Foster a positive working environment that encourages teamwork.

Requirements

Education

• Bachelor’s degree in Pharmacy or related field
• Postgraduate qualifications in management is advantageous

Experience

• At least 5 years of pharmacy experience with leadership responsibilities.

Technical Skills

• Clinical Pharmacy
• Customer Service Excellence

Soft Skills

• Problem Solving
• Team Management

Certifications

• Pharmaceutical Society registration
• CMI Level 5 Management Course

Languages

• English: Fluent

Advantageous

• Familiarity with quality assurance processes: Experience in audits and compliance checks in pharmacy settings.
• Training experience in pharmacy best practices: Ability to conduct training workshops for team development.

Benefits

• Salary benchmarked above industry average
• Life insurance and disability coverage
• Flexible working arrangements
• Employee recognition programs

Company Culture

• Innovation in Patient Care: We are dedicated to improving patient outcomes through innovative practices and solutions.
• Inclusivity: We value diversity and inclusivity, welcoming individuals from all backgrounds.
• Health and Wellbeing Focus: Our workplace promotes health and wellbeing, supporting staff in achieving a work-life balance.