Hotel Manager

Job Description

We are seeking an enthusiastic and experienced Hotel Manager to lead our team in Blackpool. The successful candidate will be responsible for ensuring top-notch guest experiences, managing hotel operations effectively, and maintaining the highest standards of service.

Responsibilities

• Drive hotel performance through strategic leadership and operational excellence.
• Cultivate relationships with guests to enhance their stay experience.
• Ensure operational policies and procedures are adhered to.
• Evaluate financial performance and make recommendations for improvement.
• Organize staff meetings to communicate goals and expectations.
• Work closely with the marketing team to drive sales and guest engagement.
• Prepare detailed reports on occupancy, revenue, and guest satisfaction.
• Ensure effective communication and coordination with all departments.

Requirements

Education

• Diploma in Hospitality Management or equivalent

Experience

• 5+ years in a managerial role within the hospitality industry

Technical Skills

• Guest Relations Management
• Operational Strategy

Soft Skills

• Leadership
• Adaptability

Languages

• English: Fluent

Advantageous

• P&L management experience: Experience managing profit and loss statements to enhance financial performance.
• Familiarity with hospitality software systems: Experience with property management systems and booking engines.

Benefits

• Comprehensive health insurance
• Pension scheme with employer contributions
• Training and development programs
• Employee discounts on services

Company Culture

• Continuous Improvement: We are committed to ongoing training and professional development for our team.
• Inclusivity: We value diversity and promote an inclusive workplace for all.
• Respect and Integrity: We maintain a respectful workplace and uphold the highest standards of integrity.