IT Systems Analyst

Job Description

We are seeking an adept IT Systems Analyst to join our dynamic team in Bristol. The successful candidate will have a strong ability to analyse and improve IT systems, ensuring they meet the business’s evolving needs.

Responsibilities

• Conduct thorough analysis of existing IT systems and processes.
• Gather insights from users to inform system upgrades.
• Implement system changes that drive operational efficiency.
• Train staff on new applications and systems.
• Provide technical support and troubleshooting assistance.
• Maintain clear and comprehensive documentation.
• Ensure compliance with IT standards and policies.
• Collaborate with cross-functional teams on system integrations.
• Monitor system performance and propose enhancements.
• Lead initiatives for continuous improvement in IT systems.

Requirements

Education

• Bachelor's degree in Information Systems or a related field
• Relevant technical certifications such as CompTIA or Cisco are a plus

Experience

• 3-5 years of experience in IT systems analysis or technical support

Technical Skills

• Database Management
• Network Troubleshooting

Soft Skills

• Problem Solving
• Customer Service Orientation

Certifications

• CompTIA A+
• CCNA Certification

Languages

• English: Fluent

Advantageous

• Experience in process mapping and redesign: Knowledge in streamlining processes for efficiency.
• Experience with project management tools like JIRA: Hands-on experience using JIRA for tracking project progress.

Benefits

• Generous salary structure with bonuses
• Health, vision, and dental insurance
• Company pension scheme
• Work-life balance initiatives
• Training and advancement opportunities

Company Culture

• Continuous Improvement: We are committed to continuous improvement and value feedback from our employees.
• Diversity and Inclusion: Our workplace champions diversity, ensuring all voices are heard and valued.