Restaurant Manager

Job Description

We are searching for a skilled Restaurant Manager to lead our team in Telford. In this role, you will oversee day-to-day operations, ensuring exceptional service and satisfaction for our guests. If you have a passion for the hospitality industry and experience in managing busy restaurants, we want to hear from you!

Responsibilities

• Supervise and coordinate restaurant operations to maintain service excellence.
• Develop schedules for staff and oversee performance assessments.
• Manage supplier relationships and ensure timely deliveries.
• Conduct market research to stay informed about trends and competition.
• Maintain relationships with customers for loyalty and retention.
• Prepare reports on restaurant performance for upper management.
• Address any guest complaints or concerns efficiently.
• Drive initiatives to enhance the restaurant's reputation.
• Implement training programs to guarantee service consistency.

Requirements

Education

• A diploma in Hospitality or a related field is preferred

Experience

• 2-4 years of experience in a managerial role within the hospitality sector

Technical Skills

• Operational Management
• Staff Training and Development

Soft Skills

• Interpersonal Skills
• Adaptability

Languages

• English: Fluent

Advantageous

• Strong networking skills within the local restaurant community: Ability to cultivate relationships with suppliers and local businesses.
• Experience in event planning and execution: Background in organizing events and promotions to drive business.

Benefits

• Generous holiday allowance
• Pension scheme with company contributions
• Opportunities for career development
• Staff social events and outings

Company Culture

• Growth Mindset: We encourage professional development and continuous learning for all team members.
• Inclusivity: Our workplace is inclusive, welcoming individuals from all walks of life.