E-commerce Manager

Job Description

We are in search of a proactive E-commerce Manager to join our team in Oxford. The successful candidate will be responsible for developing and executing effective online sales strategies to increase revenue. This role requires a deep understanding of e-commerce platforms, digital marketing techniques, and customer behaviour. You will work collaboratively with various teams to enhance user experience and drive traffic to our website.

Responsibilities

• Create and maintain an engaging online presence to enhance brand loyalty.
• Evaluate customer feedback and implement changes to improve product offerings.
• Coordinate logistics for online orders, ensuring timely delivery and fulfilment.
• Act as the primary point of contact for e-commerce inquiries and operations.
• Train and mentor junior team members on e-commerce best practices.

Requirements

Education

• Bachelor's degree in a relevant field
• MBA in Marketing or related field is preferred

Experience

• 5+ years of experience in e-commerce and digital marketing roles

Technical Skills

• SEO and SEM
• Social Media Marketing

Soft Skills

• Communication
• Project Management

Certifications

• Certified Digital Marketing Professional (CDMP)
• Content Marketing Certification

Languages

• English: Fluent

Advantageous

• Familiarity with web analytics tools like Google Analytics: Proficient in using analytics tools to track and improve website performance.
• Experience with email marketing platforms: Knowledge of email marketing best practices and tools for customer engagement.

Benefits

• Comprehensive healthcare and dental insurance
• 401(k) retirement plan with company match
• Flexible hours and remote work options
• Ongoing training and support for professional growth

Company Culture

• Growth Mindset: We support personal and professional development, encouraging continuous learning.
• Employee Engagement: We prioritize employee satisfaction and engagement through various initiatives.
• Sustainability: Our commitment to sustainability drives our operations and corporate responsibility.